Dy. Product Support Manager

2 - 7 Years
Delhi

Job Description

Roles and responsibilities 

Purpose of the Position for Deputy Product Support Manager: The purpose of the position is to ensure the timely closure of customer complaints. The position to co-ordinate with field staff, customers & company staff to ensure that the work is done.


Job Responsibility:
1- Demonstration of I Quant Analyzer and J.Mitra Range of products at customer end.
2- Training to field staff/ customers in our product range.
3- Handle customers complaints and close them within stipulated time.
4- Preparation of hand-outs/ Products promotional material.
5- Documentation related to work performed.
6- To conduct technical interactive session/ Technical interactive programs at customer end.
The responsibilities may be reviewed /added as per company requirement as & when required

Required Candidate profile

Purpose of the Position for Deputy Product Support Manager: The purpose of the position is to ensure the timely closure of customer complaints. The position to co-ordinate with field staff, customers & company staff to ensure that the work is done.


Job Responsibility:
1- Demonstration of I Quant Analyzer and J.Mitra Range of products at customer end.
2- Training to field staff/ customers in our product range.
3- Handle customers complaints and close them within stipulated time.
4- Preparation of hand-outs/ Products promotional material.
5- Documentation related to work performed.
6- To conduct technical interactive session/ Technical interactive programs at customer end.
The responsibilities may be reviewed /added as per company requirement as & when required

Salary: Not Disclosed by Recruiter

Industry:Pharma / Biotech / Clinical Research

Functional Area:Production, Manufacturing, Maintenance

Role Category:Senior Management

Role:Head/VP/GM-Production/Manufacturing/Maintenance

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.Sc - Bio-Chemistry

PG:MS/M.Sc(Science) - Bio-Chemistry, Biotechnology

Company Profile

J.Mitra and Co. Pvt. Ltd

A Leading WHO-GMP, ISO Certified Company in the field of specialised Medical Equipments, Diagnostic Kits & Reagents as well as Blood Bags.WHO-GMP, ISO Certified Company.
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Recruiter Name:Talent Acquisition

Contact Company:J.Mitra and Co. Pvt. Ltd

Email :talentacquisition@jmitra.co.in

Website:http://jmitra.co.in